Online Counseling

People in social and financial distress can also contact the Caritas online counseling service - an additional service to the personal counseling in the local offices. This way, we will be able to help even more people in difficult situations quickly and confidentially in the future.
We can help you
- if you have to apply for social assistance.
- if you can't pay the rent.
- if you are behind on your electricity bills.
- with other social and financial problems.
Fast, simple and anonymous.
Depending on your preference, you can contact us online via secure email or instant chat, or arrange a consultation with us - via video chat, phone or in person.
Documents required for rapid assistance can be exchanged online with our advisors in compliance with data protection regulations.
Caritas Guide. The first click towards help.
You are not sure whether online counseling is the right choice for you? With the Caritas Guide you can explore a variety of options to receive help.